About Divyaur Herbal

1. What is Divyaur Herbal?

Divyaur Herbal is an Ayurvedic and herbal wellness brand offering natural products made using traditional Ayurvedic principles and carefully selected ingredients to support overall health and well-being.

2. Are Divyaur Herbal products 100% Ayurvedic?

Yes. Our products are formulated based on Ayurvedic knowledge and use natural, herbal ingredients. We focus on purity, safety, and quality in every product.

3. Are your products safe to use?

Our products are prepared under strict quality standards. However, as Ayurvedic products may affect individuals differently, we recommend consulting a healthcare professional before use, especially if you are pregnant, nursing, or have a medical condition.

Orders & Payments

4. How can I place an order?

You can place an order directly through our website divyaurherbal.com by selecting your desired products and completing the checkout process.

5. What payment methods do you accept?

We accept secure online payments and Cash on Delivery (COD) for selected locations within Sri Lanka.

6. Can I modify or cancel my order after placing it?

Once an order is confirmed, modifications or cancellations may not be possible. Please contact us immediately if you need assistance.

Delivery

7. Do you deliver across Sri Lanka?

Yes, we deliver to most locations across Sri Lanka. Delivery timelines may vary depending on your area.

8. How long does delivery take?

Delivery usually takes 2–7 business days depending on your location and courier availability.

9. How much is the delivery charge?

Delivery charges, if applicable, will be clearly shown at checkout before payment.

Returns & Exchanges

10. Can I return or exchange a product?

Due to the nature of Ayurvedic products, returns and exchanges are accepted only for damaged, defective, or incorrect items, subject to our Return & Exchange Policy.

11. What should I do if I receive a damaged or wrong product?

Please contact us within 7 days of delivery with your order number and clear photos/videos of the issue. We will assist you promptly.

Product Usage

12. How should I use Divyaur Herbal products?

Usage instructions are mentioned on the product packaging. For best results, follow the directions carefully.

13. Can everyone use Ayurvedic products?

Ayurvedic products are generally safe, but results may vary. If you have allergies, chronic conditions, or are pregnant, please consult a qualified healthcare provider before use.

14. Are your products suitable for children?

Some products may not be suitable for children. Please check the product label or consult a healthcare professional before use.

Account & Support

15. Do I need an account to place an order?

No, you can place an order as a guest. Creating an account allows you to track orders and manage details easily.

16. How can I contact Divyaur Herbal?

You can reach us through:

Email: info@divyaurherbal.com
WhatsApp: https://wa.me/94766214831